Fitin10 Product & Service Fulfillment Policy

Services

Fitin10 Challenge

Refunds:

  • If you have registered for the next Fitin10 challenge session, you can receive a full refund if you contact us within 48 hrs of registering.

  • After 48 hrs, your challenge package will be shipped to you. After it has been shipped, you can get a refund minus the cost of the challenge package and shipping ($120 CAD).

  • If you have registered for a future challenge session, you can get a full refund up to 6 weeks before the challenge start date. Once your challenge package ships, you can get a refund minus the cost of the challenge package and shipping ($120 CAD).

  • Please contact us if you would like to withdraw from a challenge session as early as possible and, if your package has not yet been shipped, we will be happy to give you a full refund.

  • Once your challenge session has started there are no refunds.

Rebates:

  • $60 rebate after challenge when BEFORE & AFTER photos are provided (see REBATE PAGE for more details).

  • 100% moneyback guarantee for anyone who achieves 30% fat mass loss or 24lbs fat mass loss (which comes first).

Fitin10 Family Support Group

Cancellation & Refunds:

  • Subscriber may cancel anytime.

  • Refunds will be issued on a pro-rated basis for anytime remaining on the subscription period.

Physical products

Edible Products

Order Fulfillment:

  • Free shipping across Canada.

  • Free delivery across the Vancouver Lower Mainland.

  • Product pick-up is available.

  • Orders will be shipped between 24 and 48 hours after ordering. Local delivery may be slightly longer.

Order Cancellations & Refunds:

  • A full refund will be issued for orders cancelled within 24 hours of ordering.

  • Defective product will be replaced (old product must be returned). Product must be returned within 2 weeks of purchase. Products that have been largely consumed will not be replaced.

Clothing Products

Order Fulfillment:

  • Free shipping across Canada.

  • Free delivery across the Vancouver Lower Mainland.

  • Product pick-up is available.

  • Orders will be shipped between 24 and 48 hours after ordering. Local delivery may be slightly longer.

Order Cancellations & Refunds:

  • A full refund will be issued for orders cancelled within 24 hours of ordering.

  • Defective product will be replaced (old product must be returned). Product must be returned within 2 weeks of purchase.